Product Description
What we do
Consulting service
1.Discussing with customers and make clear their demand and request .
2.Recommend best solution and quotation according to project.
3.Providing accurate shop drawing of the products.
Manufacturing and quality inspection
4.Manufacturing the products according to the contract and confirmed drawing.
5.Goods inspection during production,providing photos and reports.
6.Every staircase should be try assemble in our workshop before shipment to avoid any mistake.
Shipping service.
7.Offer difference shipping way and price for your option.
8.Booking ship according to the delivery time in advance.
9.Collect all of your goods into one container and provide loading picture.
10.Follow up the shipping statues and providing shipping documents for your custom clearance(door to door shipping service is available if needed).
After sales service
11.Providing installation shop drawing and manual.
12.After-sales service. If any quality issue or mistake made by us, We will be responsible for it.
Professional Double team will make sure your order safe and cost/time saving .
You make the choice,we make it the best.
FAQ
Q: What information we should offer to quote?
A:If you have layout or house plan drawing please send us,if not please let me know the dimension of the floor to floor height and dimension of the stairwell.
Q: Have you made some project in our local?Do you know our building code and local standard?
A: We have finished house project in exceed 40 country so we well know the building code & standard.
Q: If we buy building materials from you,is it hard to install by ourslef?
A: All of our poducts easy to install and no need weld,we 100% sure you can install it without any problem.
Q: Do you have any installation guide/drawing for us?
A: We will send you detail installation manual and drawing,if you still not understand we can show you the installation video.
Q: Is any guarrantee i can get from you?
A: Our products will have 3 years guarrantee, all fitting can be changed for free within 3 years.